Looking for an affordable chauffeur service?
We partner with reliable chauffeur drivers in all Australian capital cities.
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Our team will respond to your request via email or phone call within 4 working hours
Booking with us is simple and convenient. You can reserve your luxury transfer through our online booking system, chat on WhatsApp on 61400006637 , give us a call at +61 (8) 6460 6284, or send an email to hire@stardustev.com.au.
We recommend booking at least 24 hours in advance to ensure availability. However, we understand that plans can change, and we'll do our best to accommodate last-minute requests whenever possible.
Absolutely! We pride ourselves on flexibility. You can modify your booking up to 48 hours before your scheduled pickup time without any penalty. For changes within 48 hours, please contact our customer service team, and we'll do our best to accommodate your needs.
We exclusively use Tesla electric vehicles for all our in-house chauffeur services. Our fleet consists of Tesla Model Y and Model X vehicles, offering a range of options to suit your needs.
Larger vehicles are available through our partners, including vans and coaches.
At Stardust Charters, we're committed to providing luxury transportation while minimizing our environmental impact. Our all-electric Tesla fleet offers a smooth, quiet ride with zero emissions, allowing you to travel in style and comfort while being eco-friendly.
Absolutely! Our cutting-edge Tesla fleet, featuring the roomy Model Y and Model X, effortlessly accommodates multiple large suitcases and carry-on bags, ensuring a comfortable journey for you and your belongings.
For those extra-special trips or larger groups, we've got you covered. We offer a luggage trailer for additional baggage, and through our trusted partners, we can arrange vans and coaches for more extensive group transportation.
Our comprehensive airport transfer service includes:
Yes, we provide child seats upon request. Please specify the age and size of the child when booking so we can ensure the appropriate seat is fitted before your transfer.
Absolutely! Our cutting-edge Tesla fleet, featuring the roomy Model Y and Model X, effortlessly accommodates multiple large suitcases and carry-on bags, ensuring a comfortable journey for you and your belongings.
For those extra-special trips or larger groups, we've got you covered. We offer a luggage trailer for additional baggage, and through our trusted partners, we can arrange vans and coaches for more extensive group transportation.
Certainly! We're committed to providing accessible transportation. Please inform us of any specific requirements when booking, and we'll ensure your needs are met.
We regularly assist passengers with foldable wheelchairs, mobility scooters, moonboots, vision impairments and sensory needs.
We accept all major credit cards, debit cards, and digital wallets. Corporate clients can also set up account billing for seamless transactions.
Our online booking service securely stores your payment details for future bookings.
Our pricing is all-inclusive, and gratuity is not expected in Australia. However, if you feel your chauffeur has provided exceptional service, additional tips are always appreciated but never required.
Yes, we provide fixed, transparent pricing for all our services. The price quoted at the time of booking is the final price you'll pay, with no hidden fees or surcharges.
For regular transfers, we offer free cancellations up to 48 hours before your scheduled pickup time. Cancellations within 48 hours may be subject to a fee. We understand plans can change, so please contact us as soon as possible if you need to cancel or reschedule.
See our Policies page for further details.
If you're eligible for a refund based on our cancellation policy, please contact our customer service team. We'll process your refund promptly, typically within 3-5 business days.
We value your feedback and are committed to continual improvement. Please contact our customer service team with any concerns or suggestions. We take all feedback seriously and will address your concerns promptly and professionally.
Please see our Contact page for up-to-date details.
